Services
Software Maintenance & Support
The goal of software maintenance and support is to keep the software system up-to-date and functioning properly over time.
Trusted by Startups, SMBs & Fortune 500 Companies
We Offer Customized IT Support & Maintenance
VLink has 16+ years of experience in monitoring, maintaining, upgrading, and managing IT systems in an enterprise. Our highly experienced and skilled IT professionals work with SMBs, SMEs and large enterprises. We believe in continuous monitoring and application performance tuning to ensure error-free IT systems in all three tiers. We take care of your systems while you build your brand.
VLink offer managed IT services for on-site, cloud, and hybrid infrastructures in your business. Our software maintenance and support services are customized to suit your specific business requirements. VLink’s software maintenance services are flexible, scalable and cost-effective to support and complement your in-house IT application maintenance and support teams. The ultimate goal is to make your IT infrastructure more efficient, capable and effective.
Unlock the full potential of your product with our expert software maintenance and support services and elevate your business to the next level.
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VLink’s Software Maintenance and Support Services by VLink
Bug fixing and error resolution
This involves identifying and fixing errors or problems within the software to ensure its stability and functionality.
Performance optimization
This service focuses on improving the performance of the software, as well as adding new features and capabilities.
Security patches
This service ensures the software is protected from potential security threats by applying security patches and fixing vulnerabilities.
Customer Assistance
This service provides technical assistance to users and helps resolve any issues they may have with the software. This can include providing documentation, troubleshooting guides, and live support through phone or online chat.
Advantages of Outsourcing Software Maintenance Services
Cost-effectiveness
Outsourcing software maintenance services can be more cost-effective compared to having an in-house team, as it eliminates the need for recruitment, training and benefits for full-time employees.
Access to expert knowledge and resources
By Outsourcing software maintenance services provides access to a team of experts with specialized knowledge and resources that may not be available in-house.
Improved Focus on Core Business Activities
Outsourcing allows organizations to focus on their core business activities, as the maintenance and support of software systems are handled by an external team. This frees up internal resources to focus on more strategic initiatives, leading to increased productivity and growth.
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Testimonials
Many Companies, Multiple Verticals, One Outcome
"VLink has been instrumental in helping improve our school administrative software products by seamlessly integrating with our internal team and keeping that work moving forward with some new features that should improve our customer base and help our existing clients".
Andrew Anderlonis
Former President at Rediker Software
"I've been working closely with the VLink team for quite some time. They couldn't be more accommodating and flexible. The team listens very closely, make suggestions that are proactive and in general create a great environment. It's also fun to talk with them."
Carl W.
Technology Services Client
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