There is perhaps no industry that has undergone such rapid change and increase in demand as telecom. This tidal shift in the industry is forcing major and ongoing upgrades to network and data storage infrastructures, as exemplified by the 5G rollout. A corresponding digital transformation in operations is required in areas such as customer care, sales, and billing.
telecom-top

Challenges

Telecom providers formerly were called upon just to deliver reliable land-line telephone service, they must now contend with voluminous increases in data, rich media and voice usage across the mobile and broadband spectrums.

Heavily Regulated
Environment

Intense, Well-Financed
Competition

Need for Digital
Transformation

Increased Customer
Expectations

Pressure on Profit
Margins

Growth of Connected
Devices

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