There is perhaps no industry that has undergone such rapid change and increase in demand as telecom. This tidal shift in the telecom software development industry is forcing major and ongoing upgrades to network and data storage infrastructures, as exemplified by the 5G rollout, and continuing new trends. A corresponding digital transformation in operations is required in areas such as customer care, sales, and billing.
Challenges
Telecom providers formerly were called upon just to deliver reliable land-line telephone service, they must now contend with voluminous increases in data, rich media and voice usage across the mobile and broadband spectrums.
Heavily Regulated
Environment
Intense, Well-Financed
Competition
Need for Digital
Transformation
Increased Customer
Expectations
Pressure on Profit
Margins
Growth of Connected
Devices
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