3 Technologies that Will Dominate in 2020

With the New Year fast approaching, it’s the perfect time to evaluate emerging technologies and uncover which groundbreaking trends will play a significant role in shaping the new decade.

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About The Author
Nitin Nijhawan, CDOicon

In the last 10 years, we’ve witnessed massive innovation occur. From cloud technologies to connected devices and new ways to utilize data, there’s been a significant shift in how technology is used to improve how we work. Based on reports from industry leaders, there’s still more to come.
Here’s a look at the top 3 technologies that will dominate in 2020.


In 2019, there was a lot of buzz around DevOps which brings together software development and operations teams to speed up deployment times. Now, that focus is turning to DataOps. Also known as, “data operations,” this automated, process-oriented methodology brings together big data and analytics. The idea is to increase the quality of insights gained from data while also shortening the time it takes to extract it. This requires a larger scope approach to data collection and management – seeing it through from implementation to monitoring and ongoing changes. It also involves cooperation across IT teams, engineers and others in the process.

Robotic Process Automation

Robots aren’t just for the factory. Today they’re making their move into additional parts of the workforce. As the benefits of reduced errors and cost savings increase, robots are being used for Backoffice processes. According to Forrester Research, spending on robotic process automation tools will reach $1.5B in 2020. In this setting, automated and highly capable programming is used to create software that learns over time what the best performance route and tasks are. As IT departments create these business process applications, it eliminates the need for a human to perform routine tasks. Staff can instead focus efforts on the complex jobs. RPA also helps with regulatory compliance for the industries that require it.

AI and Analytics

With so much data being collected and analyzed today, it was only a matter of time before deeper ties were made between how this information was managed and processed. With the combination of analytics and Artificial Intelligence, businesses are finding more sophisticated and complex ways to use and process data. In 2020, we’ll continue to see AI-driven analytics used for performance improvements and efficiencies like we’ve never seen before. Automated tools that leverage collected data can intelligently predict and pinpoint issues and areas of improvement as well as provide strategic next steps to keep businesses moving forward.
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