Client
Telecom
Customer Self-Service Platform
Single user interface (UI) for the self-service portal. • Reduced customer service calls related to account management. • Easy online payments. • Better brand proposition. • Easy access at any time, and from any device and browser
Overview
The client wanted customers to be empowered and enabled to manage their accounts by finding information, requesting services and resolving issues, but most importantly make it easy for them to pay their monthly bill. VLink architected, designed and developed a solution that integrated with several tools and software solutions such as CRM, billing, network management, and order management software. To learn more, please download the case study.
Challenge
The client wanted to offer services to their respective clients in the media industry such as production houses, post-production houses, cinemas, and digital signage companies.
Solution
VLink architected, designed and developed a solution with a Service-oriented Architecture (SOA). The solution integrated with several tools and software solutions such as CRM, billing, network management, and order management software.
To learn more, please download the case study
Technology Stack Used
Express JS
Next JS
Mongo DB
Figma
AWS
Jenkins
To learn more, please download the case study
Over the years, VLink has successfully delivered numerous IT Projects across various challenging verticals and sectors. Here you can download the case study and look through and see VLink's potential for yourself.