Customer Self-Service Platform

The client wanted customers to be empowered and enabled to manage their accounts by finding information, requesting services and resolving issues, but most importantly make it easy for them to pay their monthly bill.

VLink architected, designed and developed a solution that integrated with several tools and software solutions such as CRM, billing, network management, and order management software.

To learn more, please download the case study.

November 3, 2017